Managed IT Support
Over the last few months we have modified some our services. IT is now mission critical to the majority of business as without it we cannot trade. By this reasoning, the way in which we support IT systems has to grow and evolve with these demands. As a standard offering we have two very distinct services, Flexible Support and Managed Support.
Flexible IT support is where jobs are logged as required. It is completely reactive in its nature. In contrast, Managed IT support is proactive.